Last Updated: June 24, 2025

We’re here to help! Our support team is available to assist with your orders, returns, and product inquiries.

1. Support Channels

• Live Chat on our website

• WhatsApp: +96171027788

• Email: aladdin.aisolution.com

• Hours: Monday–Saturday, 9 AM–6 PM (Beirut time)

2. Response Times

We aim to respond within:

• 2 hours via WhatsApp

• 12 hours via email

3. Dispute Handling

If you are not satisfied with a product or service, we will investigate the issue and offer a resolution within 3 business days.